General on UserVoice

Evernote Support [updated]

2012-01-28T02:52:27-08:00

I use the Evernote (evernote.com) service quite a bit and would like to have a backup of those notes and photos. A brief review of Evernote Developer's API page speaks about exporting data so it might straightforward. http://www.evernote.com/about/developer/

James Martin said:

Yes, I would also be grateful for backing up evernote. This would probably put me over my Backupify quota and require a membership upgrade, which I would happily pay for this wonderful service.

Support Hebrew [is now under review]

2012-01-08T10:26:22-08:00

Actually: Support UTF8. Hebrew mail messages can not be read in the Backupify UI, so I can't actually know what to restore. Somehow, Hebrew docs shows OK, so I guess you have the know-how and it should be a quick fix.

Support Hebrew [updated]

2012-01-08T10:26:22-08:00

Kristin Dziadul (admin) responded:

We are evaluating other languages to support so thank you for your vote here.

Support Hebrew

2012-01-07T07:29:25-08:00

Amit Dunsky suggested:
Actually: Support UTF8. Hebrew mail messages can not be read in the Backupify UI, so I can't actually know what to restore. Somehow, Hebrew docs shows OK, so I guess you have the know-how and it should be a quick fix.

enable backup support from Salesforce [updated]

2012-01-05T10:14:18-08:00

It would be great to be able to backup my entire Salesforce instance from Backupify. This could be a whole new level of backups (more enterprise-like). Currently this is a manual process for us.

Shannon said:

Anonymous,
Are still interested in this idea? If yes, can you email me at shannon@backupify.com?

Support for Dropbox backups [updated]

2012-01-02T11:18:42-08:00

Ability to backup files in Dropbox.

caue said:

And thank you for the update, Kristin!

Give more control to non-admin accounts [updated]

2012-01-02T07:59:50-08:00

Instead of having to use a Google Apps admin account to change stuff, it would be cool to allow a regular user account access to do this. Saves to much time and effort.

Kristin Dziadul said:

Hi Bruce,

Could you clarify what you would ideally be looking for in terms of 'changing stuff'? This can help me better understand what you're looking for.

Thanks!
Kristin

Support for Dropbox backups [updated]

2012-01-02T07:57:11-08:00

Ability to backup files in Dropbox.

Kristin Dziadul said:

Caue - we're still evaluating if an integration with Dropbox makes sense for us at the time. We've certainly heard requests like this before so once we make a decision we'll most likely post it on our blog. Thanks for the suggestion!

Support pushing backups to a location of my choosing [updated]

2012-01-02T05:35:14-08:00

The problem here is now I'm relying on your amazon service not to fail instead of twitter. instead of downloading my backups manually, I should be able to specify an ftp or some other storage location of my own to push my backups to.

caue said:

Oh yeah baby! Now I think I got 2 repeated ideas! :P

Support for Dropbox backups [updated]

2012-01-02T05:34:13-08:00

Ability to backup files in Dropbox.

caue said:

Now I guess my idea is kinda repeated: http://feedback.backupify.com/forums/13392-general/suggestions/2485833-integrate-with-other-backup-services I thought it was weird this hasn't been talked about! :D

Text search within backup files (Gmail, Google Docs, and so on...) [updated]

2012-01-02T05:32:49-08:00

When the backup archive accumulates hundreds of emails or google docs, for example, it becomes almost impossible to find a specific one, unless a text searching engine is available!

caue said:

Or "simply" integrate (somehow) with greplin: https://www.greplin.com/

My local copy

2012-01-02T05:31:34-08:00

caue suggested:
Add some way to synchronize all backupify server's backup copies into my end, my own machine, so we can have our own local copy. Since this may mean adding a sync client, here's a complementary idea: http://feedback.backupify.com/forums/13392-general/suggestions/2485833-integrate-with-other-backup-services

Integrate with other backup services

2012-01-02T05:31:03-08:00

caue suggested:
Please integrate backupify with any other service that already do any kind of backup! The ones I use are crashplan and dropbox, so I already have two clients running on my machine to "sync data with the cloud". So, this means I'd like to have all my backupify files inside dropbox somehow and, specially good if I don't have to install any other client on my end! Or... If I could have a replacement for both with a single better client that also syncs with them. The way I picture this is a server which have all clients already installed for us (adding for users of other services such as sugarsync, spider oak, carbonite, etc). Since you're all about syncing the web, I know this is nearly impossible but it would be so great! And now we're talking about something I'd really want to pay for! :D

Give more control to non-admin accounts

2011-12-25T01:30:39-08:00

Bruce Blacklaws suggested:
Instead of having to use a Google Apps admin account to change stuff, it would be cool to allow a regular user account access to do this. Saves to much time and effort.

photo

2011-12-17T07:00:29-08:00

Kay suggested:
Show photos in google contacts backups

Have a better position on Google

2011-12-15T09:16:42-08:00

Sebastian Vecchio suggested:
Guys, the service you provide is AWESOME, but really hard to find on the web. You should be easier-to-find. And let people know that you actually offer this useful service.

When I press upgrade now, i go to a blank page. How can I upgrade to paid account? [updated]

2011-12-09T11:35:51-08:00

When I press upgrade now, i go to a blank page. How can I upgrade to paid account?

Kristin Dziadul said:

Hi Peter - can you give me the email address you used to sign up with us? I can look into the issue and help you out here. Thanks!

Kristin

When I press upgrade now, i go to a blank page. How can I upgrade to paid account?

2011-12-09T06:07:19-08:00

Peter Mitchell suggested:
When I press upgrade now, i go to a blank page. How can I upgrade to paid account?

Backupify stopped backing up in June 2011 [is now under review]

2011-12-08T07:02:02-08:00

Why did Backupify stop backing up my data on June 28, 2011???

Backupify stopped backing up in June 2011

2011-12-07T18:58:31-08:00

Vincent Brown suggested:
Why did Backupify stop backing up my data on June 28, 2011???

Instructions are Misleading and Difficult to Understand

2011-12-07T18:53:36-08:00

Vincent Brown suggested:
I am told: "Click the service icon above to view an archive of your data. Then click the file name to download your missing file". However, there is no such icon. Clicking the file name doesn't download the file. I was unaware I have missing files, where did they go? How and why did they go missing? Did you loose them? That is the whole point of a backup service!!! = TO PREVENT FILES BEING LOST. I need to get my backed up data onto the new system before you throw the rest of my files away. Please Help!

Show total space consumed [updated]

2011-11-18T07:36:33-08:00

Ideally one would be able to check how much space is used by the backups for each service. If total space consumed seems too large, how do you isolate the problem? If you want to drop one in order to add another, how do you know whether that will free enough space? Worst case scenario is adding something large and getting a huge S3 bill unexpectedly.

Kristin Dziadul said:

Hi everyone - When you log into your account you should see, on the upper right hand corner of your screen, a storage quota bar that will say something like 2.9 of 20GB quota with a quota bar and % number. If you do not see this still, please respond back here. Thanks!

Show total space consumed [updated]

2011-11-17T06:46:22-08:00

Peter Mitchell said:

I can't find this bar

Show original tweets I replied to in the Twitter PDF book. [updated]

2011-11-16T10:48:42-08:00

I really like the look of the PDF book generated of my Twitter stream. But to be truly useful as a complete archive, I would love if you could also put at least the tweet I was replying to below it in smaller text where relevant, so I can see the context of my comment to someone. Other than that, great job!

Kristin Dziadul said:

Hi there - You are right that the links are no longer where they used to be. When we migrated our services to our new platform, the Twitter backup was re-written and it did not include URLs. We found that most users just simply liked the ability to have the PDF and see the tweets, most didn't have a need to actually visit that same tweet on Twitter itself since they were reading it on the PDF. We are looking to make some usability changes to a few of our social media products so I will note your feedback here on this and see if we can get the links back in.

Thanks!

Kristin | Backupify

Show original tweets I replied to in the Twitter PDF book. [updated]

2011-11-15T09:04:56-08:00

vontho said:

I guess Backupify ever put the link of the tweet on the date/time of the tweet on the PDF. To see the context of the tweet, you can click on the link. Unfortunately, it is not available anymore. So, I guess I want to suggest Backupify to put the link back on the PDF.

Could you backup diaryland entries? [updated]

2011-10-31T06:09:28-07:00

Cannon said:

Hi Monika,

Please feel free to add a vote but for now, we have no plans of including diaryland in our services. Nonetheless, we'll pass on your suggestion to our product team. Thanks!

Could you backup diaryland entries? [updated]

2011-10-30T02:39:58-07:00

Monika Allen said:

Can I add another vote for this?

Support Insight.ly [is now declined]

2011-10-10T14:35:21-07:00

Insight.ly CRM integrates tightly with Google Apps, and for a lot of people stores business critical info. If they have or make available an API to support it, this seems like a great candidate to add to Backupify.

Path [is now declined]

2011-10-10T14:34:47-07:00

A not so big social network, a bit like instagram, with a very nice UI on iPhone.

Path [updated]

2011-10-10T14:34:47-07:00

A not so big social network, a bit like instagram, with a very nice UI on iPhone.

Cannon (admin) responded:

Hi,

Thanks for your suggestion. As for now, we have no plans of coming up with an iPhone App but we'll pass on your suggestion to our product team.

Thanks again!

appshopper [is now declined]

2011-10-10T14:31:42-07:00

A service which let's you create your apps wishlist and which reminds you of pricedrops in the appstore (www.appshopper.com)

appshopper [updated]

2011-10-10T14:31:42-07:00

A service which let's you create your apps wishlist and which reminds you of pricedrops in the appstore (www.appshopper.com)

Cannon (admin) responded:

Hi,

Thanks for your suggestion. As for now, we have no plans of including appshopper in our services but we'll pass on your suggestion to our product team.

Thanks again!

Add an "oldest" button to the gmail archive. [is now under review]

2011-10-06T05:44:13-07:00

Please ad an "oldest" button at the bottom of the gmail archive pages. It's available in gmail & would make looking thru the archive so much easier! Thanks!

Add an "oldest" button to the gmail archive. [updated]

2011-10-06T05:44:13-07:00

Please ad an "oldest" button at the bottom of the gmail archive pages. It's available in gmail & would make looking thru the archive so much easier! Thanks!

Cannon (admin) responded:

Hi!

It's a great idea and we'll consider it in our next product development stage for Gmail.

Thanks a lot!

Add an "oldest" button to the gmail archive.

2011-10-05T20:31:14-07:00

Anonymous suggested:
Please ad an "oldest" button at the bottom of the gmail archive pages. It's available in gmail & would make looking thru the archive so much easier! Thanks!

Support Insight.ly [is now under review]

2011-10-05T14:27:45-07:00

Support Insight.ly [updated]

2011-10-05T14:27:44-07:00

Cannon (admin) responded:

Hi Phil,

Thanks for your suggestion. As for now, we have no plans of including Insight.ly in our services but we'll pass on your suggestion to our product team.

Thanks again!

Active Services & Add Services [is now completed]

2011-10-04T12:43:53-07:00

In the dashboard (under Active Services & Add Services) if I've already backed up a service it shouldn't show up in Add Services.

support pandora [is now declined]

2011-10-04T12:42:18-07:00

Status Messages [is now under review]

2011-10-04T12:41:40-07:00

When a status message comes down from the top, have the user click an X instead of autodismissing it. It gives more time to read what it says.

Support FeedBurner [is now declined]

2011-10-04T12:40:42-07:00

Support Google Analytics [is now declined]

2011-10-04T12:39:58-07:00

Don't require state/province information for international orders [is now declined]

2011-10-04T12:38:41-07:00

Change business model - massive backup free - pay to restore [is now declined]

2011-10-04T12:38:12-07:00

Then index user data, make it searchable by them and provide a nice web interface to allow them to search their data as well Google, etc., so they want every search at your portal, similar to Google Desktop. Then serve up targeted adds based upon their indexed data, similar to Gmail. Users are giving you access to all of their data, and if they are already using Gmail, they either have know problem allowing providers (Google) to index it to serve up ads, or they don't know it's already done. The value of the users data is more than worth the cost of backup. When, on rare occasion, Gmail has a diaster, or a single email/file is deleted by the user, you can offer 1-off restores for a reasonable charge.

Google Docs: Indicate files of other owners [is now under review]

2011-10-04T12:37:48-07:00

When I restore a file that has been shared with me (i.e. a file I didn't own myself, but its owner has granted me access to read or edit) I usually not only want to be able to read its content again, but also to continue collaboration on it with its owner and others contributors. Currently, after a restore, I cannot indicate whether a file was owned by me or only shared to me. It's a plain new copy, owned by me and shared with no one. Such an indication could easily be done by putting it into an additional collection: My collections > (Backupify Restore) > (My own files) > (Shared to me) > (from John Doe) > (from Edgar Example) > ... This way at least I know that I have to contact John Doe or Edgar Example and ask him to share the original file with me again, so that I can continue working at the "actual" file the collaborators work on, too, and not on a "fork" of it. (The restored file is then obsolete and can be trashed).

Google Docs: Indicate files of other owners [updated]

2011-10-04T12:37:48-07:00

Cannon (admin) responded:

Hi Frank,

Thanks for your feedback. We completely understand your suggestions and are constantly working to tailor our features to your preferences. We are currently in the process of making changes to our Google Apps Backup and we'll surely pass on your message to our product team.

Thanks again!

don't double-escape & in your feedback forum title [is now declined]

2011-10-04T12:33:19-07:00

"Customer Feedback & Ideas for Backupify, LLC"

Restore GoogleDocs directorie [updated]

2011-10-04T12:30:53-07:00

Able to restore GoogleDocs directories .

Cannon said:

Hi,

Can you please clarify what you mean by directory?

Thanks!

Multiple Google Apps Accounts [is now under review]

2011-10-04T12:28:35-07:00

I'd like to be able to add multiple Google Apps accounts. I have a Google Apps setup for myself and a few members of my family for personal stuff, and a couple of others for various businesses. I'd love to be able to backup everything in one place.